Question 1

What is Joliboo?

Accepted Answer

Joliboo is a home services platform connecting clients with qualified, verified providers. Cleaning, handyman work, gardening, tutoring — find the right professional in a few clicks.

Question 2

How does Joliboo work?

Accepted Answer

1. Post your request describing the service you need. 2. Receive quotes from qualified providers. 3. Choose the provider that suits you. 4. Payment is secured through our platform.

Question 3

Is Joliboo free for clients?

Accepted Answer

Registration and posting requests are completely free. A service fee is only applied on confirmed bookings.

Question 4

How do I become a provider?

Accepted Answer

Create an account, complete your professional profile with your skills and certifications, then submit your application. Our team verifies each profile before activation.

Question 5

How are providers verified?

Accepted Answer

Each provider goes through a verification process: identity, professional qualifications, and customer reviews.

Question 6

How does payment work?

Accepted Answer

Payment is secured via Stripe. The amount is held when booking and released to the provider once the service is completed and confirmed.

Question 7

Can I get a refund?

Accepted Answer

Yes, you can request a refund if the service was not performed. Contact us within 48 hours of the service.

Question 8

Is my data protected?

Accepted Answer

Absolutely. Joliboo is GDPR compliant. Your personal data is encrypted and never sold to third parties.

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